Emirates airline has announced that it will be introducing multilingual check-in robots to help passengers save time and improve the efficiency of the check-in process. The airline, which is based in Dubai, will be one of the first in the world to use robots to assist passengers at check-in.
The new robots will be deployed at Dubai International Airport, the airline’s main hub, to assist with the check-in process for Emirates flights. The robots will be able to interact with passengers in multiple languages, including English, Arabic, and Mandarin, and will be able to answer common questions and provide information about flight status, baggage allowance, and boarding times.
The robots will also be able to scan boarding passes and passports, and will be equipped with cameras and sensors to help navigate the airport and avoid obstacles. This will enable them to guide passengers to their departure gate and help them find their way around the airport.
The introduction of these robots is part of Emirates’ ongoing efforts to use technology to improve the passenger experience and reduce the time it takes for passengers to complete the check-in process. The airline has been at the forefront of technological innovation in the aviation industry, having previously introduced biometric check-in and self-service bag drop facilities.
The use of robots is expected to significantly reduce waiting times at check-in counters, especially during peak travel periods. It will also free up staff to provide more personalized service to passengers, such as assisting those with special needs or providing information about in-flight services.
The deployment of multilingual robots is also expected to be a major advantage for Emirates, given the diverse range of passengers that the airline serves. Dubai International Airport is a major transit hub, with passengers from around the world connecting through the airport on their way to other destinations.
The robots are expected to provide a seamless and convenient check-in experience for passengers, regardless of their language or nationality. This will help Emirates maintain its position as one of the world’s leading airlines, known for its high standards of service and innovation.
In conclusion, the introduction of multilingual check-in robots is a significant development for Emirates and the aviation industry as a whole. The use of robots is expected to reduce waiting times, improve efficiency, and enhance the passenger experience. As more airlines look to adopt similar technology, it is likely that robots will become a common sight in airports around the world, helping to make air travel faster, easier, and more convenient for passengers.
